Privacy Policy

Updated: October 22, 2020

The Singers Club takes the responsibility of looking after your data very seriously and will do everything in our power to prevent unauthorised access to, or alteration or destruction of personal data in our possession.

We will endeavour to take all reasonable steps to protect your personal information. All the personal information we collect is stored securely.

Data Retention

We retain personal data specifically for the purposes for which you provided it to us. We send information out to you on related events and offers on your request and you are welcome to ask us to delete your personal information on file at any time. You can also manually opt out of any mailshots at your discretion. This will not affect your rights to rejoin at any time. 

Right of Access

Where you have provided us with your personal data you have a right to be given a copy of your personal data in accordance with section 94 of the Data Protection Act 2018, subject to certain exceptions. To request a copy of your personal data stored please email hello@thesingersclub.com at any time. 

Right of Rectification or Erasure 

If we hold incorrect information about you which was originally submitted by you, you have the right to have the data amended. You also have the right to have any information you have provided to us erased. You have a right to request rectification and/or erasure by writing to:

hello@thesingersclub.com 

This request must be accompanied by:

  • proof of your name and address; and
  • a description of the specific personal data you wish rectified.

 

 

 

Right to request a data transfer

You have a right to request that your personal data is transferred to a third party of your choice. We will never share your personal information with a third party or partner without your expressed permission. We do not sell on or share personal data with companies looking to purchase this information. 

Complaints regarding the processing of your personal data

If you have a complaint or any concerns about how your data has been used or stored please email hello@thesingersclub.com 

General Data Protection enquiries

All other enquiries relating to Data Protection should be directed to:

hello@thesingersclub.com 

 

Coaches listed on our website 

 

Individuals or partner companies listed on www.thesingersclub.com are not an employee or representative of The Singers Club. We will pass on your information only with your permission to a coach you may select, however individual coaches are not the responsibility of The Singers Club and so it is your responsibility to find out how your data is used by listed coaches and make sure you are happy with their policies when embarking on lessons. If you do have any concerns about how a listed coach or partner is using your personal data then you can confidentially email hello@thesingersclub.com at any time.

Cookies

By using our website, you are agreeing to this policy and consent to our use of cookies in accordance with the terms outlined below.

What is a cookie?

A cookie is a small file that is stored on your computer’s hard drive. The file assists with web traffic analysis, improves the users’ browsing experience and identifies users in response to their requested web-pages as they navigate across the website. The website can tailor its information to your needs by gathering and remembering your preferences and storing that data within a cookie.

The data stored in a cookie is usually an identifier, being a combination of letters and numbers.

Cookies may either be ‘persistent’ or ‘session’ based. A persistent cookie will be used throughout your browsing experience, stored by the browser and will remain valid until its expiry date or deleted by the user. A session cookie is only valid for the duration of the session and will expire once the web-browser is closed.

For further information about cookies and details how to remove or disable cookies, visit www.aboutcookies.org.

How do we use cookies?

On our website, we use cookies to distinguish our users from each other to provide increased functionality throughout our website.

Our cookies also collect anonymous information regarding our users and the pages that are being viewed for analytic purposes.

Dependent upon your web-browser settings, our website shall issue cookies as soon as you visit our website. Most web-browsers automatically accept cookies; however this can be changed within your browser settings. If cookies have been disabled and are refused, some functionality of our website may not function as expected.

All cookies that are used on our website only collect anonymous information and do not collect any personal information.

They do not give us access to your computer.

This website uses Google Analytics, a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of www.thesingersclub.com to prepare reports on its activities and share them with other Google services.

Purpose of cookies

Our cookies (except those within the online exam entry system) do not contain any information that can be used to personally identify you. The information we obtain from your set of our cookies may be used for the following purposes:

  1. To recognise your computer when you visit our website
  2. To track your navigation throughout our website
  3. To improve the website’s usability and functionality
  4. To analyse the use of our website
  5. To personalise your visit and user experience with our website
  6. In the administration of this website

Additional information

Cookies can be blocked through your settings in your Web browser. However, blocking cookies may reduce functionality when accessing certain features.

This cookie policy was last updated on 1st September 2020

By using our website, you are agreeing to this policy and consent to our use of cookies in accordance with the terms outlined above

Contacting Us

If there are any questions regarding any of our policies you may contact us at hello@thesingersclub.com 

×